We offer a 30-day return and exchange policy for unworn and unused items. If you are not completely satisfied with your purchase, you can return or exchange it within 30 days of receiving your order. Please ensure that the items are in their original condition, unworn, and unused. To initiate a return or exchange, please contact our customer service team with your order details, and we will guide you through the process.

If you need to change your shipping address, please inform us within 12 hours of placing your order. We will make every effort to update your address, but we cannot guarantee changes once your order is in our fulfillment center’s queue. To request an address change, contact our customer service team as soon as possible with your order details.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment. Simply enter the tracking number on the carrier’s website to see the latest updates on your order’s location and estimated delivery date. If you have any issues or need further assistance, please contact our customer service team.

For customer support, you can reach us through the following methods:

• Contact Form: Visit our Contact Us page and fill out the form with your inquiry. We will get back to you as soon as possible.
• Email: Send us an email at [email protected]. Our customer service team typically responds within 24-48 hours.
• Phone: Call or text us at (262) 235-3222 during our business hours, Monday to Friday, 9 AM to 5 PM CST. We are often busy so please leave a message!

We are here to assist you with any questions or concerns you may have.

We currently ship to the following regions:

• North America
• European Union (EU)
• United Kingdom

If you are located in one of these regions, you can place an order and have it shipped to your address. For shipping to other countries, please contact our customer service team to inquire about possible arrangements.

Whenever possible, we try to ship all items in one package. However, due to different production times and facilities for certain products, your order may arrive in multiple packages. You will receive separate tracking numbers for each package if this is the case. If you have any concerns or need further information, please contact our customer service team.